Shipping Policy

Please review our shipping policy carefully before placing an order.

Processing Times

Orders are typically processed within a few business days unless otherwise stated.

Processing times may vary depending on:

• Order volume
• Drop periods
• Product availability
• Pre-order production timelines

Pre-Orders

Some products may be sold as pre-orders.

Pre-order items require additional production time before shipping.
By purchasing a pre-order item, you understand and accept that shipping times may be longer than standard orders.

Estimated updates regarding production and shipping will be communicated through our official channels.

Shipping Times

Shipping times vary depending on:

• Destination country or region
• Shipping carrier
• Customs processing
• Local delivery services

Delivery estimates are not guaranteed.

International Shipping

Customers are responsible for any:

• Customs fees
• Import taxes
• Duties
• Additional charges required by their country

Incorrect Shipping Information

Please ensure all shipping information is entered correctly before completing your order.

Angelous is not responsible for orders delayed, lost, or misdelivered due to incorrect information provided by the customer.

Shipping Delays

Delays caused by:

• Weather conditions
• Customs inspections
• Carrier issues
• International logistics
• High order volume

are outside of our control.

Lost Packages

If a package is marked as delivered but cannot be located, customers should contact the shipping carrier directly.

However, we will still do our best to assist whenever possible.

Legal

This Shipping Policy is governed and interpreted under the laws of Chile.